In early August an explosion occurred at the port in Beirut. This devastating blast in the Lebanese capital has impacted many lives, causing homelessness, injuries, and death. To support Beirut in this tragic time, we...
Are you looking to improve your customer experience? If so, you should consider creating a customer journey map for your business. A customer journey map, as defined by the Nielsen Norman Group, refers to the“visualization of the process that a person goes through in order to accomplish a goal”. Creating a customer journey map for your business can not only help you develop a better understanding of your customers, it also helps you improve customer experience by highlighting different areas in your customer journey that need improvement.
In our new blog seriesCanadian Makers We Love, we’re highlighting the Canadian vendors that we work with to fill our gift boxes. For the first installment in the series, we spoke withManSoap.Co, a family-owned and operated company that makes one-of-a-kind bath and beauty products. Read on to get to know the story behind the company, which is deeply rooted in family.
Although social distancing guidelines are loosening in many areas, Father’s Day still may not be the same for many families around the world. Here are a few ways that you can celebrate Father’s Day from...
For the past couple of weeks, there has been plenty of discussion on how to ensure Black professionals are being supported within their place of work. Today we’re building on that discussion to share a...
Although it seems that diversity and inclusion efforts have been made a priority by many organizations over the years, there is still work to be done to establish a truly inclusive workplace. In light of...